• Yes. A hold can occur for 3 months at a time. There is a $10/month hold fee to keep your account active. *Military order forms or Doctors note waive this fee.

  • Yes. All guests must have a valid day pass to visit. See staff or purchase a day pass online or through the Gymmaster app. Failure to comply with this policy will result in, $150 fee per party and membership termination.

  • Please email “cancel@justperformathleticclub.com” with your request for cancellation. A staff member will be in touch to further assist. Mailing a letter or in person request are also valid means of requesting cancellation. There is a one month cancellation policy for all monthly memberships.

  • Yes. Day and week passes are available, they’re $15/day and $40/week. Sign up on the same day and your day pass fee will be applied towards your membership. If you’re a Franklin County, VA resident then your first day pass is free. Please provide a valid form of residency to staff to claim offer.

  • Yes. Regardless of whether you come to the gym or not, you are responsible for your monthly dues until you elect to cancel your membership as outlined in our cancellation policy.

FAQ

  • No. A trainer is not required to workout at Just Perform Athletic Club. If you’d like to work with a trainer we do offer various different coaching services. See Coaching

    • Members and guests have to be a minimum of 14 years old to be on premises. No exceptions.

    • 14 - 15 must be accompanied by a parent or guardian member at all times.

    • 16 - 17 allowed during staffed hours only without parent or guardian. Can come after hours when accompanied by a parent or guardian member at all times.

    • Products can be exchanged within 30 days of placing your order.

    • Products must be unworn and unwashed with all tags still attached and in original packaging.

    • Once your item(s) arrive back at our facility, we will send out your requested item exchange.

    • The buyer is responsible for the exchange shipping back to and from us.

    • All physical products are final sale.

    • All services are final sale.

    • Physical product exchanges are not part of our returns policy.

    • Once we receive your order, it will be processed in approximately 2-3 business days. We are working on completing orders in a timely manner as a small team, and we appreciate your patience while we fulfill your orders.

    • Once your order leaves our facility, the shipping carrier is responsible for the whereabouts of your package. Please consult your tracking number and contact the shipping carrier for any questions about delivery.